Store Policy

Customer Care

We are committed to providing excellent customer service and ensuring a positive experience for every customer. Our goal is to respond to all inquiries, concerns, and feedback in a timely, respectful, and helpful manner.

Our Commitment to You:

We treat all customers with courtesy, dignity, and respect.
We aim to respond to all inquiries within a reasonable timeframe.
We provide clear and accurate information about our products, services, and policies.
We handle complaints and concerns promptly and fairly.
We value feedback and use it to improve our services continuously.

How to Reach Us:

Customers can contact us through the available channels listed on our website, including email, phone, or contact forms. Our customer care team is available during regular business hours.

Response Time:

We strive to acknowledge all inquiries within 24–48 business hours. Resolution times may vary depending on the nature of the request, but we aim to keep customers informed throughout the process.

Customer Feedback:

Your feedback is important to us. It helps us identify areas for improvement and deliver better experiences. We welcome all comments, suggestions, and reviews.

Wholesale Inquiries

We welcome wholesale inquiries from retailers, distributors, and other businesses interested in carrying our products.

Eligibility

Wholesale purchasing is intended for businesses planning to resell our products. Proof of business status may be required.

Inquiry Process

To inquire about wholesale opportunities, please contact us using the information provided on our website. Include relevant details such as your business name, location, and the products you’re interested in. Our team will review your request and respond as soon as possible.

Pricing & Minimums

Wholesale pricing and order minimums apply. Full details will be provided upon approval of your inquiry.

Payment & Shipping

Payment terms and shipping options will be discussed and confirmed during the order process. All wholesale orders are subject to availability and lead times may vary.

Terms & Conditions

All wholesale relationships are subject to our standard terms and conditions. We reserve the right to approve or deny wholesale applications at our discretion.

Privacy & Safety

We are committed to protecting your privacy and ensuring a safe online experience. This policy outlines how we collect, use, and safeguard your personal information.

Privacy

We collect only the information necessary to provide our services, process transactions, and improve your experience. This may include contact details, payment information, and usage data.

We do not sell, trade, or share your personal information with third parties, except as required to complete a transaction or comply with legal obligations. Any information shared with trusted partners is used solely for the purpose of fulfilling our services.

Your data is stored securely and accessed only by authorized personnel. We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.

Safety

We strive to create a secure environment for all users. We monitor our systems for potential vulnerabilities and take steps to address any identified risks.

Users are responsible for maintaining the confidentiality of their account information. If you suspect any unauthorized activity, please contact us immediately.

Updates

This policy may be updated from time to time. Continued use of our services implies acceptance of any changes. We encourage users to review this page periodically for the latest information.

If you have any questions or concerns regarding your privacy or the safety of your information, please contact us through the information provided on our website.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments